Is additional infrastructure required?
No. Ronda Privé runs 100% from attendees' phones. No kiosks, cash registers, or additional hardware are needed. You only need internet connectivity at the venue.
Frequently asked questions
Everything you need to know about Ronda Privé and how it works for your event.
Are kiosks required?
No. Unlike other solutions, Ronda Privé eliminates the need for kiosks or self-service terminals. Everything runs from the attendee's mobile device.
How long does implementation take?
Implementation is fast and flexible. In most cases, an event can be operational in under 48 hours. Our team supports you through the entire process.
Does it integrate with my current POS?
Yes. Ronda Privé integrates flexibly with the most widely used point-of-sale systems in the industry. Our technical team configures the integration based on your infrastructure.
How does it work for bar and kitchen staff?
Staff receives orders on a dedicated screen or device. Each order displays the products, customer location, and status. The team can update statuses: received, in preparation, ready, and delivered.
How is it implemented at an event?
We configure your event on the platform: points of sale, products, pricing, and order modes. We generate the necessary QR codes and train your team. On event day, everything is ready to go.
Can it be used at venues with sections or assigned seating?
Yes. The seat ordering mode is designed specifically for stadiums, suites, hospitality areas, and any venue with identified sections.
Can it be customized per event?
Absolutely. Each event can have its own menu, pricing, points of sale, enabled modes, and operational configuration.
How is inventory controlled?
The dashboard displays real-time inventory by product and point of sale. It includes low-stock alerts and the ability to adjust quantities instantly.
What happens during high demand?
The platform is built to scale. It supports thousands of concurrent transactions without performance degradation. Cloud architecture ensures stability during demand peaks.
Does it work with multiple points of sale?
Yes. You can configure as many points of sale as needed, each with its own menu, inventory, and operations team. Everything is centralized in a single dashboard.
What payment methods are accepted?
We accept credit cards, debit cards, and the leading digital payment methods available in each market. Payment integration is secure and complies with international standards.
Is pre-event ordering available?
Yes. Pre-event ordering allows attendees to purchase before the event, pay in advance, and collect on the day by presenting their QR code. This improves operational planning and reduces congestion.